He would actually be able to pull other humans into his Fusions with Gems, but he’d have to be there to preserve that connection. He can fuse with humans because of his humanity, not because of his Gem. Pink obviously created Steven (not through fusion), but now Steven is the result of that process and he exists sort of as a bridge. Q: Would another half-Gem/half-human fusion like Steven be possible for another Gem besides Pink Diamond?Ī: Pink Diamond couldn’t fuse with humans–Steven’s unique that way. Under the Knife lady (Voiced by Susan Egan)
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Source for the quotes: Steven Universe Wikiįeel free to ignore the text in pink, they are just personal interpretations taken from what’s in this document. Between CRMs, helpdesks and customer intelligence software, there’s an enormous amount of data about your customers that you could get lost in for hours.īut we’re product people, and none of these tools quite capture the handful of unique criteria we refer back to early and often to help us make product decisions.Thanks to tumblr user love-takes-work for the podcast descriptions. That’s why we think Contact Profiles will help you scratch a certain itch by helping you run your customer intelligence specially through a product lens. The Anatomy of a Contact ProfileĪ Contact Profile is a record of an individual user or customer designed to help you track the criteria important to you as a product manager. Tags help you organize customers based on your own criteria that play an important role in your product decisions. Put customer intelligence into your own hands Personas help you assign and track real users under the valuable user types you refer to throughout product development.Īs you’ll see, contact profiles are not meant to replace a CRM – but we do include a place for you to link to your CRM if you want to keep additional background information handy. With just a handful of individual profiles, you can level up very quickly to deeper, more powerful insights into your customer base. We’ve introduced the ability to filter feedback by persona to help you fight that tendency to focus on the “small picture.” Go beyond individuals: filter feedback by personaĪt a product company, the challenge is to deliver a product that serves many, not just a handful of vocal customers.
So how does this work in practical terms? Here’s an example of how we use this at ProdPad: With personas, you can zoom out and review customer feedback by segment, so you can understand the needs of a similar group of users as a whole. We know that our customers, Adam and Liz are Power Users – a very important segment for our business – and we’ve marked them as such in ProdPad.
When they submit new feedback, we’re able to track it along with feedback from all our other Power Users. We can then investigate what advanced functionality Power Users across our customer base are asking for.
Tags are really useful for tracking relevant criteria that can’t be captured via our defaults. If you wanted to track this distinction formally, you could tag me as “Product Design,” “UI Design” or simply “Design.” Roles and specializationsįor example, my job title is UX Designer, but there are dozens of different types of design. Plans : Get more granular by tagging users by the specific subscription plan/package they’re subscribed to.Industry/Field: If your product is used across different industries, you can use this tag to help you track insights and use cases specific to that field.“VIP”: For high-profile users who are uniquely valuable to your business (e.g.There are a number of subjective ways to track individual users outside of the bio: You can also use tags to help you quickly filter for feedback on specific product areas, like integrations: This way, you can actually drill down to see what different *kinds* of designers are asking for. With feedback organized in one place, you can easily reach out to customers to dig up more insights. Tags and personas are a useful way to reach back out to your customers for user testing, user interviews and other behind-the-scenes research. So what next?Ĭontact profiles are a standard feature on all our plans – so you can start using this right away! If you’re revamping your mobile app, filter down to a list of users that wrote in with feature requests and suggestions and give them a chance to help you get it right. Note that some articles or tools may look old or old-fashioned, but this usually means they're battle-tested and mature If you’re a Premium plan customer, you can power up these user insights with Company Profiles to help you figure out what to build next at your B2B business.A curated list of dotfiles resources.
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